International Journal of Health & Allied Sciences

ORIGINAL ARTICLE
Year
: 2021  |  Volume : 10  |  Issue : 4  |  Page : 257--262

Prehospital emergency care model using short code access number for refining dispatching of ambulances and clinical communication for patient transfer–Insights from a Private Medical College and Hospital, Mysuru, India


Sathish Raju Nilakantam1, Dayananda Melanahalli1, Nisarg S Karanth2, SB Adarsh2, N Pradeep Kumar1 
1 Department of Hospital Administration, JSS Medical College and Hospital, JSS Academy of Higher Education and Research, Mysore, Karnataka, India
2 Department of Emergency Medicine, JSS Medical College and Hospital, JSS Academy of Higher Education and Research, Mysore, Karnataka, India

Correspondence Address:
Dr. Nisarg S Karanth
Department of Emergency Medicine, JSS Medical College and Hospital, JSS Academy of Higher Education and Research, M. G. Road, Mysore - 570 004, Karnataka
India

BACKGROUND: In healthcare, effective communication is essential, particularly in emergency situations, it is critical and important. This article suggests a prehospital emergency care model using short code access number, through which method of communication from dispatching of ambulances to arrival and handover of patients to hospital is facilitated in emergency instances. We also attempted to elaborate the procedure, we followed for establishing this emergency access number for this private medical college in South India. Practical recommendations are also provided for policymakers who wish to initiate such facilities. OBJECTIVES: To strengthen our prehospital emergency care with ambulance short code, to guarantee that it is flawlessly incorporated into the healthcare system and to promote public responsiveness in prehospital Emergencies. PROJECT METHODS: Establishment of in-hospital ambulance command center, using a project management cycle framework in the phases of planning, designing, training, and implementation. A needs assessment was conducted and a committee was developed with a multidisciplinary team for planning and implementing out this initiative. RESULTS: It was possible to implement hospital emergency short code access number for hospital ambulance operations along with the establishment of ambulance command center with a trained interdisciplinary team and achieve best practices by participating on refining existing infrastructure and human resources. CONCLUSION: Timely arrival of an ambulance can make the difference between survival and death, in life-threatening emergency situations in which every second counts. Our prehospital emergency care model will respond to the patient needs from the initial emergency request of ambulance and its dispatching to arrival of patient and his/her admission to the emergency medicine department of the hospital. Data generated by the program will be used to guide and design appropriate interventions.


How to cite this article:
Nilakantam SR, Melanahalli D, Karanth NS, Adarsh S B, Kumar N P. Prehospital emergency care model using short code access number for refining dispatching of ambulances and clinical communication for patient transfer–Insights from a Private Medical College and Hospital, Mysuru, India.Int J Health Allied Sci 2021;10:257-262


How to cite this URL:
Nilakantam SR, Melanahalli D, Karanth NS, Adarsh S B, Kumar N P. Prehospital emergency care model using short code access number for refining dispatching of ambulances and clinical communication for patient transfer–Insights from a Private Medical College and Hospital, Mysuru, India. Int J Health Allied Sci [serial online] 2021 [cited 2021 Dec 1 ];10:257-262
Available from: https://www.ijhas.in/article.asp?issn=2278-344X;year=2021;volume=10;issue=4;spage=257;epage=262;aulast=Nilakantam;type=0